A question that I often hear in my discussions about Retalika is “how do you select the applications?”
Good question…
We have a process at Retalika for selecting mobile content and services.
The corporate part
First of all, we work with our clients to understand their customer base and what kind of content and services will work for them. We make sure it aligns with their brand and strategy. Next we do QA to make sure the content and services work technically and across devices and models. We also negotiate commercial and contract terms.
It’s really about people
But, more than anything else we are looking for a great user experience.
Here is an example
A great example of this is the Back Up application that we provide. No, it’s not the most glamorous of applications.
But, was your phone stolen lately?
Or did it break down?
Can you imagine the pain and frustration of trying to reconstruct your contacts, calendar, photos and your entire life (if you are anything like me)?
That is exactly what we want to spare you and that is the reason why we put Back Up at the top of our list.
Do you have any other examples that you wish to share with us?
Photo credit Shi Yali