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Platform
The Retalika Business Process Management Platform is the key to
enabling retailers to define and offer new services to their customers
quickly, accurately, easily and with minimum cost. With just a few clicks,
retailer managers at the store, region or head office are able to:
- Define business goals
- Monitor achievement
- Amend offerings and promotions
The patent pending, next generation web-based platform provides an
easy to use interface with single data entry across all online and offline retailer
sales channels. It is scalable, secure, customizable and multilingual.
Platform modules include:
- Sales and Marketing campaign set up, targeting, monitoring,
and management with direct and immediate reporting.
- Pricing and bundling any combination of services and content.
- Device management (automatically matching device and service compatibility)
- Service ranking
- Online training modules
- Incentive plan set up, monitoring and management
- Management reporting and KPI tool
- Administration, permissions and access
- Customer service
- Billing
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